Returns & Exchanges – BASK Poolside Supply Co
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Returns & Exchanges

We'll be happy to exchange or return for a full refund (less $10 for shipping) any unwashed/unused garment within 30 days of order delivery.  

Please email us at orders@basknyc.com to initiate an exchange or a return.

Any item marked as "Final Sale" cannot be returned or exchanged. 

Please note that we will not accept returns for items purchased at any third party retailer (Nordstrom, Trunk Club, Belk...etc.). We recommend getting in touch with them directly if you have any questions or concerns.

Finally, we're unable to exchange or accept a return for a monogrammed or otherwise altered garment.  If you'd like a monogram but would like to confirm size we suggest the following...order your blazer with a monogram and email us at orders@basknyc.com instructing us to hold off on the monogram until you confirm size.  We'll ship your order to you and include a return label to send the garment back to us.  Then we'll apply monogram after your try on your beautiful blazer and ship it back. This will take a little more time (and money, as we'll charge an additional $15 for shipping), but this way you'll be 100% sure of size before we apply the monogram.  

Any other questions?  Please email us at orders@basknyc.com or call us at 212-750-0996.